writing on tech, ethics, and everything in between

Please and thank you, to no one

I still say please to voice assistants. Not consistently, not with any conviction, but often enough that I've had to ask myself why. There's no one on the other end to be polite to, and being curt costs nothing — the system doesn't remember, doesn't mind, doesn't have a day that goes worse for it. And yet the word comes out anyway, the way you'd hold a door for someone you'll never see again.

The easy explanation is habit: politeness is a reflex trained into us long before we had to distinguish between people and everything else. That's probably most of it. But I don't think it's all of it, and the part left over is more interesting than the reflex.

Practicing on something that can't feel it

How you talk to something that can't be hurt by rudeness is still a kind of practice. Manners aren't only for the recipient's benefit — they're also a way of keeping a habit of mind intact, a low-stakes rehearsal for how you talk to everyone else. Snap at a machine enough times as a matter of course, and you've built a small groove that's easier to fall into elsewhere, with someone who does notice.

This isn't an argument that machines deserve courtesy. It's an argument that the courtesy was never really about them in the first place — it's about what kind of person you're quietly practicing being, in the moments nobody's grading.

The test of a habit isn't whether it matters this time. It's whether it holds when it does.

So I'll go on saying please to things that can't hear it as a request. Not because it changes the outcome, but because the alternative — treating "no one's listening" as a license — is a habit I'd rather not get good at.

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